Connect Troubleshooting

Check for any issues with your account:

  • If the free trail has expired/you cancel the auto subscription and the time has expired, you should subscribe the Premium then continue to connect.

Have deducted but failed to subscribe:

Check the related connection settings:

  • Switch between different virtual locations.

  • Check the network condition, try to reconnect Wi-Fi or Mobile data.

  • You can reconnect VPN on iOS Settings: Go to Settings > Tap VPN > Switch off the VPN status/Delete the VPN settings.

Still have problems after finished the above operation:

  • Maybe the region you live have serious Internet restrictions.

  • You can assist us in for the problem; Best Customer Support:vpnletgo@gmail.com

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